Our Operations Team

Our Operations team plays a major role in the success of The Federal Savings Bank. Our team consists of many positions with varying roles and responsibilities that support the entire mortgage process from start to finish. We have operations staffed throughout the United States to ensure that we are providing the highest level support to our bankers and customer service for our customers. Our “Perfect Mortgage Experience” is possible because our employees are dedicated to helping people achieve their dream of home ownership.

Please read on to learn what sets us apart from the rest of the industry. Ready to take your career to the next level? Click here to view a list of the career opportunities nationwide.

Our Process

With the entire mortgage process completed in-house, you will to get to know your full team and play an integral part in mortgage process.

Loan Manufacturing Process


The Federal Savings Bank’s accomplishments are a result of our importance of team and professional development. We make sure that each and every one of our employees has the tools that they need to grow and excel at the bank. Our training department has a commitment to the continuing education of all team members on industry changes and how we conduct business.

Mortgage Operations Development (MOD)

MOD Program Image

The Mortgage Operations Development (MOD) program is an eight week technical development course designed by The Federal Savings Bank specifically for professionals entering the mortgage industry whose primary objective is to become a Mortgage Processor.

The MOD program is the perfect blend of classroom and on the job learning, with one week in class, followed by a week of job shadowing with industry experts. The training and education philosophy of The Federal Savings Bank is that adults learn best by doing, which is why candidates in the MOD program engage in on the job learning through job shadowing.

Upon graduation from the MOD program, graduates are experts in the Junior Analyst and Closing Analyst roles at The Federal Savings Bank. Through career pathing, the most successful MOD graduates will have an opportunity to train and become an Underwriting Analyst, specializing in all financing types, including VA, FHA, Conventional and 203K mortgages.

Additionally, graduates of the MOD program at The Federal Savings Bank have found that they have been much better prepared for a processing role in the mortgage lending industry compared to any of the bank’s competition.

The instructors are professionally trained and possess an extensive mortgage background through hands on work experience and thorough mortgage training.